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Monday, April 12, 2010

Will A Remanufactured Cartridge Void My Warranty?

More times than I can count, I have had a potential customer tell me that they cannot buy remanufactured inkjet, toner, mail addressing or marking cartridges because the manufacturer, or their maintenance service provider, informed them that it would void their printer warranty.

Simply stated, this is NOT true!

The manufacturer of the printer you are using "cannot" void the printer warranty on your printer, mail addressing equipment or packaging equipment because you use a cartridge manufactured by someone other than the printer manufacturer. This includes the use of compatible cartridges and remanufactured cartridges.

Should someone tell you this, ask them to put it in writing. You might have grounds to take action against them, as anyone who claims this is in violation of The Sherman and Clayton Antitrust Law.

Free choice of vendor allows for competition and keeps prices affordable. Your printer manufacturers are aware of lower priced ink and toner supplies. Threatening to void warranties and add additional service call charges for use of compatible ink or toner are their way of trying to limit competition. Save this information to protect yourself against these illegal actions.

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